Quantcast
Channel: WordPress.org Forums » All Topics
Viewing all articles
Browse latest Browse all 504799

Spinner appearing but no submission for some users (Recurring Payments bug)

$
0
0

Replies: 0

Hi there, been having an issue where sometimes the donation form button will not go through to PayPal. I have run test payments with no issue and we have donors successfully submitting, but a few other donors brought this error to our attention.

We do not have a HTTPS/SSL and are running the latest version of Give plus the premium Recurring Payments add-on.

I was only able to recreate this issue on my end if in an Incognito browser. In running tests, I deactivated and added back every plugin one by one, and the plugin that breaks the submit button is the Recurring Payments add-on.

For the time being I have de-activated the add-on. Please advise how we might troubleshoot and solve this issue. Thank you.

Live site: http://pointofpride.org/donate/


Viewing all articles
Browse latest Browse all 504799

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>