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Give plugin / Donor email receipt not sending

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Hi

I’ve read through the other topics related to this issue and none of the solutions seem to be solving my problem. I’ve used email cop and the emails are definitely being prepared and I believe it is trying to send. All plugins are updated, wordpress is updated.

I’ve followed all the the instructions in this document:
https://givewp.com/documentation/core/settings/emails/troubleshooting-common-email-problems/

Our hosting is through godaddy. We were originally had the email setup through gmail and it was working but recently stopped. I tried setting up the mail through godaddy with my domain name. Email Cop and Check email seem to be working properly but still no email receipt being sent, test email is not working either.

Check email worked from this:
<bigpawsoftheozarks@gmail.com> via a2plcpnl0155.prod.iad2.secureserver.net
and
<bigpawsozarks@bigpawsozarks.org> via a2plcpnl0155.prod.iad2.secureserver.net

Any help would be really appreciated

Thanks


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