Quantcast
Channel: WordPress.org Forums » All Topics
Viewing all articles
Browse latest Browse all 504799

“Abandoned Carts” that were actually confirmed orders

$
0
0

Replies: 0

Hello

Thank you for kindly providing this plugin.

I’m finding it is listing confirmed orders, as others which were abandoned.

As an exmaple, since activating this plugin for tracking only (without activating emails) – we have received 6 orders. The plugin is listing 4 of those 6 as being “abandoned”.

Orders that have been made: https://postimg.cc/BtLfKcpY
Orders the plugin is claiming to be abandoned https://postimg.cc/hQdFRchW

My concern then is, if I enable emails, it will email customers who successfully completed their orders and risk causing big confusion.

Thanks

  • This topic was modified 10 minutes ago by GOT1878.

Viewing all articles
Browse latest Browse all 504799

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>