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Hi
I hope you can help. My students are having problems resetting their passwords.
Instead of being directed to the password reset page (https://www.biz-e-training.com/password-reset/), they are directed to the main page that I set (https://www.biz-e-training.com/fom-students-forum/). If you open the reset page, it shows this code but not the form: [swpm_reset_form]
The code in the reset password email is as follows:
Someone has requested a password reset for the following account:
SiteName: {{blog_info}}
Username: {{username}}
If this was a mistake, just ignore this email and nothing will happen.
To reset your password, visit the following address:
<a href="{{home_url}}/{{ur_login}}?action=rp&key={{key}}&login={{username}} " target="_blank" rel="noreferrer noopener">Click Here</a>Thank You!
Should I change anything in the email or the reset page? Or do I need to do something else?
Thanks for your help
Carl