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Hello.
We have activated PaysonForm on snaplit.com. It seems that the extension doesn´t create new customers on checkout.
I discovered the issue when I activated a MailPoet addon, that places a subscription check at the checkout and places the customer in a list in Mailpoet. That works when using prepayment for instance, or the Klarna Checkout Extension, but not Payson. That´s when I noticed it doesn´t create new customers at all.
So basically, the main problem is the lack of new customers, which affects a few other stuff, including My Account and the Mailpoet addon.
I need to now why Payson skippes the section of creating new users… And how it can work.
I have tried deactivating my theme and every other plugin, it still doesnt help.
Best regards
Sofie Vingstedt
Internetbyrån