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Restoration process is broken

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I’m using the free version of the plugin, and it’s able to successfully create backups for my site.

The problem: It can’t restore them. I’ve run the restore process multiple times now:
Attempt #1 – I got a message that the db had gone away, likely meaning it’d lost it’s connection with the server.

Attempt #2 – It ran for 3 or 4 hours, and seemed to be restarting the process over and over again.

Attempt #3, & 4 – Long runs. LITERALLY OVERNIGHT, and when I look at the log, I can see it trying to restore the same tables over and over again.

This plugin may work for some, but as of now, it’s not working for me. My woocommerce catalog is trashed, the site is essentially down, and my client is losing money.

I’m currently running another try, and after running for nearly an hour, it’s still TESTING THE UNZIP PROCESS. Gotta be kidding me.

Support – I’ve already sent TWO emails to you. Please respond.


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