Hi @tamnais. thank you for your great feedback! Seeing our customer's perspectives is what allows us to keep improving our plugin and service.
I'm very glad to see that you enjoyed using our premium add-and and were happy with the support our team provided. We strive to provide the best support and products possible, so such positive feedback is what makes it all worth while :)
With regards to the pricing, we believe that it is fair for the value that is added to your site when using our add-ons. The more basic add-ons such as Categories and Excerpts & Thumbnails do have low price-points since they only add certain features, however when you upgrade to something like Feed to Post and Full Text RSS Feeds, you are adding a whole host of new features and capabilities to your site, hence their higher cost.
I understand your reasoning for the 3-star review for the core plugin since you were looking for more functionality. Having said that, since we promote our premium add-ons through this plugin repository, you are also allowed to rate the whole experience rather than just that of the core plugin. For this reason, would you consider updating the star rating to your thoughts on the whole package? Please do still keeping your original message intact since we feel it's important for our customers to be able to explain their exact feelings and thoughts towards our products.
Thank you for taking the time to get back to us and providing such a detailed perspective :)