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Hi,
I have a few questions about issues I have been having on the checkout page.
1. On the checkout page, between where it says “Your Order” and the product lines, I have the word “Shipping” randomly show up on multiple lines. There is no shipping price or anything with it but that word just randomly shows there and I don’t know why. My customers even said it shows up on their side as well. Do you know what this is or how to get rid of it?
2. For my tax settings, I have all of my prices excluding tax except I include tax in the cart and at checkout. I want the tax to have its own line like shipping does so it would read like below:
Item Name $18.00
Shipping $5.00
Tax $1.23
Total $24.23
However, I have tried to set my tax to be both displayed by item and subtotal and both ways will add the tax to each item individually so you can’t see the original item price. How can I get the subtotal display to work properly?
3. I just made my first sale and the system did not charge my customer tax. I entered in all the tax rates for the cities in my state. I did not check the compound box or the shipping box but when I was testing it out, after I entered in an address, I would see tax being added to my order. I also entered an * in the zip code boxes to charge all zip codes within one city the same tax rates. Do you know why it would not have charged tax now?
Thanks!