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Issue with Social Activity

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Hi, more than 8 months ago we purchased the social activity extension for Ultimate Member. We were never able to get the extension up and running. In the past, and still currently, when we try to update the plugin, we get the message Update failed: Download failed. Unauthorized. When I click on the social activity link under Ultimate Member in the sidebar of our site I get the message “Sorry, you are not allowed to edit posts in this post type.” What are we doing wrong?? I’m not sure of the date we purchased, but we have never been able to use this extension. I have tried support before, but maybe I haven’t explained our problem correctly. Please help…


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