baldguybaldguy on "NO SUPPORT for non-working Paid Add-on"
Basic Product is OK, BUT I purchased a $39 5-site license for their "Excerpts & Thumbnails" add-on. Thumbnails show ONLY my default image and support is NON-EXISTENT. Repeat: Their support form is...
View Articlemarkzahra on "NO SUPPORT for non-working Paid Add-on"
Hi, I assure you our support is working fine and we respond to every support ticket within less than a day in the majority of cases. Our developers are also continuously working to improve every add-on...
View Articlebaldguybaldguy on "NO SUPPORT for non-working Paid Add-on"
"modlook" Moderator: Please remove my original review and rating. Bottom line: This PlugIn author has been jumping through hoops to try to fix a problem for me, and response has been excellent. Based...
View ArticleSamuel Wood (Otto) on "NO SUPPORT for non-working Paid Add-on"
@baldguybaldguy You can just go change your review and rating. You don't need a mods help to do that. Go to the review page, and your review should be pre-filled in the form there. Edit it as you see...
View Articlebaldguybaldguy on "NO SUPPORT for non-working Paid Add-on"
Clearly, my ignorance is running rampant. I DO have the ability to add a post (such as this), but I do NOT see a way to edit a previous post or change a rating (or simply delete the topic and start...
View Articledpyper on "Excellent plug in, brilliant support"
I've tried a number of RSS aggregators and this is clearly the best and most extensible. I've been able to set up a large number of feeds on my site without any trouble, all of which were easy to style...
View Articlemarkzahra on "Great PlugIn and Extremely Responsive Support"
Just to clarify for those who visit this review, my first reply above is to the initial review that referred to a support ticket that was unfortunately not received on our end. This issue has since...
View Articlemarkzahra on "Excellent plug in, brilliant support"
We're glad you like it! Thanks for the review!
View ArticleSamuel Wood (Otto) on "Great PlugIn and Extremely Responsive Support"
@baldguybaldguy I see that you figured it out, but for anybody else who runs across this problem: To edit your review, simply visit the reviews page for the plugin, like so:...
View Articleremery on "Awesome Plugin with Incredible Support!"
Phenomenal tool, although quite complex; it's incredibly powerful once you set it up right. And their support is top notch! Each site has unique needs and rendering options; I opted to not use...
View ArticleJohan van der Wijk on "Love it"
The WP RSS aggregator is one of my favourite plugins. I love the simplicity of the interface and ease of use. In the past I used Yahoo pipes but WP RSS is so much better.
View Articlemarkzahra on "Awesome Plugin with Incredible Support!"
Thanks for the great feedback! Glad to hear Mark's support sorted everything out for you :)
View Articledarrylschmidt on "Poor Support"
Support takes days to reply and can't seem to figure out that an upgrade to a 5 site license requires downloading the add-ons so they can be installed on the other 4 sites....
View ArticleJean Galea on "Poor Support"
I take full responsibility for the mix up we had in this case. Your frustration is fully justified and I apologise for letting you down. This problem has now been fixed and a new order created for you....
View ArticleDavid Silverlight on "This software is VERY buggy and no refund given."
I ended up switching to a different plugin due to this one being too buggy for me to use. The one issue that drove me away for good was a bug in which the featured image displays in the post regardless...
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